OUR STORES

VISIT OUR STORE IN NAYA PALTAN, DHAKA

E-17/1-2, 67/1, Naya Paltan China Town, Dhaka, Bangladesh

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same CASIO or Q&Q watch shown in the product image?

Yes. You will receive the exact watch model shown and listed on the product page. Minor differences in color may occur due to lighting or screen settings.

Are CASIO and Q&Q watches genuine?

Yes. MS International has been serving customers since 1980, originally established as Sams Watch Co in 1975. We are a major distributor of CASIO watches and calculators and the sole distributor of Q&Q in Bangladesh.

Do CASIO and Q&Q watches come with a warranty?

Warranty coverage depends on the specific product. Please check the individual product page for the applicable warranty period and terms before placing your order.

How can I return an item?

If you receive a damaged, defective, or incorrect product, please contact MS International customer support as soon as possible. Keep the original packaging, invoice, and accessories for the return or replacement process.

Where can I ship my order?

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INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS